Resume

From www.hserus.net

1 Suresh Ramasubramanian

Suresh Ramasubramanian

Executive Profile

Suresh Ramasubramanian is currently consulting for the ITU, on a field research project related to cybersecurity and targeted at developing economies.

Suresh has extensive experience in handling e-mail abuse and postmaster work, till recently heading all anti-spam operations at Outblaze Limited, from which he is currently on sabbatical.

He directed the Postmaster and Abuse desks at the company, responsible for setting and enforcing Outblaze’s Acceptable Use Policy across the almost 40 million active email accounts operated by Outblaze, on domains such as mail.com and register.com.

Previous jobs included a stint on the Security and Abuse desk at Juno.com (now United Online) and then setting up the anti-spam operations at BPL Innovision Limited before joining Outblaze in 2001. He is coordinator of APCAUCE (the Asia Pacific wing of the Coalition Against Unsolicited Commercial Email), as well being the vice chair of the management committee for the APRICOT network operators conference.

Suresh has been actively lobbying for realistic solutions at technological, legislative and policy levels to spam since 1998, and has written two previous papers on the spam problem, for the OECD and for UNDP/APDIP.

He has given well-received talks and keynote speeches on spam around the world at conferences organized by the OECD and ITU, as well as industry events such as MAAWG, APRICOT and InboxEvent and been widely interviewed by media such as Businessweek, the Wall Street Journal, the New York Times, Wired, PC Magazine and Salon.

In recognition of his tireless work against the growing spam problem, BusinessWeek Magazine profiled him as one of 2002's top 25 e-business professionals.

Experience

2001-Present Outblaze Limited Hong Kong / Madras, India
Manager, Security and Antispam Operations

Managed the postmaster and abuse desk, enforcing antispam policies and troubleshooting mail delivery and filtering issues
Conceptualized and implemented filters like HELO and URI filtering and Feedback Loops linked to a user driven spam reporting system.
Filtering strategy focused on blocking large amounts of spam for a comparatively small investment in processing power, and with a minimum of false positives, which my team makes it a point to address.
Maintained contacts with various stakeholders in the antispam community, including peers in the industry, blocklist operators, government regulators and international organizations
- Steered Outblaze's membership into multistakeholder groups such as the London Action Plan and MAAWG
Prepared a detailed response to the antispam consultation process initiated by the Hong Kong regulators
- OFTA, available at http://www.outblaze.com/antispam/ofta_info.php
- CITB, available at http://www.citb.gov.hk/ctb/submission/Outblaze.pdf
Regular speaker on spam issues at workshops organized by international organizations such as the ITU, APECTEL and OECD as well as at industry organized antispam conferences such as MAAWG and APRICOT.

2000-2001 BPL Innovision Pvt Ltd Bangalore, India
Unix Systems and Antispam Administrator

Built and Maintained mailserver and spam filtering infrastructure for BPL Mobile (a regional cellular phone carrier), OyeIndia (a portal) and BPLMail (BPL Group corporate mail system).
Worked with customer sites to help resolve security issues in their server infrastructure

2000 Juno Online Services [United Online] Hyderabad, India
Associate Member – Security and Abuse Team

Responded to abuse desk emails and addressed user concerns about spam issues.
Rewrote a complete set of templated responses to common abuse desk queries.
Helped train and guide new team members.

Professional Activities and Honors

Ranked among the Top 25 e-biz professionals in the world by Businessweek Magazine in 2002.
Coordinator, CAUCE Asia Pacific.
- Organization of an annual Asiapac regional update meeting on spam, with speakers drawn from government, civil society and industry
- Organization of technical conferences on spam at asiapac regional meetings like APRICOT and APNIC
Speaker at antispam conferences organized by ITU, APECTEL, OECD, APT, MAAWG, etc
Member, Board of Directors, APIA and vice chair of the Management Committee, APRICOT
- APRICOT, the Asia Pacific Regional Internet Conference on Operational Technologies (APRICOT), is the largest network operators conference in the Asia Pacific region
- APIA, the Asia Pacific Internet Association, is the organization that organizes the APRICOT conference

Publications

Background Paper for the ITU Botnet Mitigation Toolkit
Spam Problems in Developing Economies, part of a section on International Cooperation in the OECD Antispam Toolkit
Co-author of the chapter on spam and cybercrime in "Internet Governance: Asia-Pacific Perspectives", Edited by Danny Butt and published by UNDIP/APDIP.

Internet Governance: Asia-Pacific perspectives
Editor: Danny Butt (Foreword by Nitin Desai)
© UNDP-APDIP, Elsevier, 2005, 155 pages
ISBN-13: 978-81-312-0110-7
ISBN-10: 81-312-0110-4